Terms of Service

Effective Date: 20/03/2026

Welcome to Va.Lu.Able Home Care, LLC (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website and services. By accessing our website or engaging our services, you agree to these Terms.

If you do not agree, please do not use our website or services.

1. Services Overview

Va.Lu.Able Home Care, LLC provides non-medical in-home care services, which may include:

Personal care assistance
Companion care
Respite care
Meal preparation
Light housekeeping
Transportation assistance

All services are customized based on client needs and formalized through a separate service agreement.

2. Eligibility

By using our services, you confirm that:

You are at least 18 years old, or
You are acting on behalf of a client (such as a family member or legal guardian)

3. No Medical Advice

Information provided on our website is for general informational purposes only and does not constitute medical advice, diagnosis, or treatment.

Always consult a licensed healthcare professional for medical concerns.

4. Service Agreement Requirement

Use of our website does not automatically establish a client-caregiver relationship.

Services begin only after:

A consultation or assessment
Agreement to care plan and pricing
Signing of a formal service agreement

5. User Responsibilities

You agree to:

Provide accurate and complete information
Update us with any changes in care needs or personal details
Treat caregivers with respect and professionalism
Maintain a safe working environment for caregivers

We reserve the right to suspend or terminate services if these conditions are not met.

6. Scheduling & Availability

Services are subject to caregiver availability
We strive to meet scheduling requests but cannot guarantee all time slots
Changes to schedules should be communicated in advance

7. Payment Terms

Fees for services will be outlined in your service agreement
Payments must be made according to agreed terms
Late or missed payments may result in service suspension
Additional charges may apply for extended hours or special services

8. Cancellations & Refunds

Clients must provide advance notice for cancellations or changes
Missed or late cancellations may incur fees
Refund policies (if applicable) will be detailed in the service agreement

9. Privacy & Confidentiality

We respect your privacy and handle personal information in accordance with our Privacy Policy.

Sensitive client information, including health-related details, is treated with strict confidentiality.

10. Limitation of Liability

To the fullest extent permitted by law, Va.Lu.Able Home Care, LLC shall not be liable for:

Indirect or incidental damages
Service interruptions beyond our control
Outcomes related to client health conditions

All services are provided with reasonable care and professionalism.

11. Website Use

You agree not to:

Use the website for unlawful purposes
Attempt to breach website security
Copy or misuse website content without permission

12. Intellectual Property

All website content, including text, design, and logo, is owned by Va.Lu.Able Home Care, LLC and protected by applicable laws.

Unauthorized use is strictly prohibited.

13. Third-Party Services

We may link to third-party websites or tools. We are not responsible for their content or practices.

14. Termination of Services

We reserve the right to:

Refuse service
Suspend or terminate services

If:

Terms are violated
Payment obligations are not met
Safety concerns arise

15. Changes to Terms

We may update these Terms at any time. Updates will be posted on this page with a revised effective date.

Continued use of our services constitutes acceptance of the updated Terms.

16. Governing Law

These Terms shall be governed by the laws of Massachusetts.

17. Contact Information

For questions regarding these Terms, please contact:

Va.Lu.Able Home Care, LLC
Address: 200 Rivers Edge Dr, Medford, MA 02155, United States
Phone: (781) 214-6171
Email: valuablehomecare@gmail.com